Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register or use our platform, we may collect:

• Full Name
• Email Address
• Phone Number
• Country of Residence
• Educational Background (if submitted)
• Target IELTS Band Score

1.2 Academic & Test Data

When you use the platform, we collect:

• Writing task submissions (typed or handwritten images)
• Speaking audio recordings
• Reading & Listening test responses
• Practice test performance data
• Evaluation reports and feedback

1.3 Technical & Usage Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on platform
• Cookies and tracking data

1.4 Payment Information

If you purchase a subscription:

• Payment details are processed through secure third-party payment gateways.
• We do not store your full card details on our servers.

2. How We Use Your Information

We use your information to:

• Provide AI-based IELTS evaluations
• Generate score reports and performance analytics
• Improve our algorithms and scoring models
• Personalize your learning experience
• Send service updates and platform notifications
• Process payments and manage subscriptions
• Prevent fraud and misuse

We do not sell your personal data to third parties.

3. AI Processing & Data Usage

Cybrik IELTS uses Artificial Intelligence technologies to:

• Evaluate Writing and Speaking tasks
• Generate feedback
• Provide model answers and vocabulary suggestions

Your submitted content (text, images, audio) may be processed by secure AI systems for evaluation purposes.

We may use anonymized data to improve system accuracy and performance.

4. Data Storage & Security

We implement appropriate security measures including:

• Secure server hosting
• Encrypted data transmission (HTTPS)
• Restricted administrative access
• Regular system monitoring

While we take reasonable measures to protect your data, no system can guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Analyze traffic and platform usage
• Track marketing campaign performance

You may disable cookies in your browser settings; however, certain features may not function properly.

6. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Analytics
• Cloud hosting
• AI model processing

These providers have their own privacy policies and comply with industry security standards.

7. Data Retention

We retain your information:

• As long as your account is active
• As required to provide services
• As required under applicable laws

You may request account deletion at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent
• Object to certain processing activities

To exercise these rights, contact us at info@cybriksolutions.com.

9. Children's Privacy

Cybrik IELTS is not intended for users under 13 years of age. We do not knowingly collect data from minors without parental consent.

10. International Users

If you access the platform from outside India, you understand that your data may be processed and stored in India or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a revised "Last Updated" date.

We encourage users to review this page regularly.